Frequently asked questions
Answers to the questions we are asked most often. Can't find what you're looking for? Write to us.
In which languages do you offer assistance?+
We offer assistance in Italian, French, English and Arabic. You can write or call us in the language you feel most comfortable with.
How much does a consultation cost?+
The first consultation is to understand your situation. We always communicate costs clearly and in advance, before starting any procedure.
Where are you based?+
Our firm is based in Turin. We can assist you in person and, for many procedures, also remotely by phone, WhatsApp and email.
Can I renew my residence permit if it has already expired?+
In many cases yes, but it is important to act as soon as possible. Contact us with your documents and we will assess your situation right away.
How long does a procedure take?+
Timeframes depend on the type of procedure and the offices involved. We give you a realistic estimate from the start and keep you updated throughout.
Is my data treated confidentially?+
Yes. We treat your data with the utmost confidentiality and only to handle your request, in compliance with privacy legislation (GDPR).
Let's talk about your case
Write or call us: we will reply clearly and in your language, with no obligation.